
Overviews
How it works?
Send automated WhatsApp messages
Trigger personalized WhatsApp messages to customers based on events, schedules, or actions within your business applications and workflows.
Manage customer conversations
Route incoming WhatsApp messages to appropriate team members or chatbots based on content, customer profile, or conversation context.
Sync contacts and customer data
Keep customer information synchronized between Whautomate and your CRM, ensuring consistent data across all communication channels.
Track message delivery and status
Monitor message delivery, read receipts, and engagement metrics to measure communication effectiveness and customer responsiveness.
Create broadcast campaigns
Launch targeted WhatsApp broadcast messages to customer segments based on criteria from your database or CRM system.
Handle conversation triggers
Set up workflows that respond to specific keywords, phrases, or message patterns in customer conversations with automated actions.
Log conversation history
Capture and store WhatsApp conversation data in your CRM or customer support platforms for complete communication records.
Generate customer insights
Analyze message patterns, response times, and conversation outcomes to improve customer engagement strategies and service quality.

Configure
Build
Automated customer support
Build workflows that triage incoming WhatsApp inquiries, provide instant answers using AI, escalate complex issues to human agents, and log all interactions in your helpdesk system.
“You can’t do this anywhere else.”



















































Your stack,
connected.

