# CodeWords

> CodeWords is an AI agent platform built around WhatsApp. Describe what you need — an onboarding flow, a support bot, a dispatch coordinator — and Cody (the AI inside CodeWords) builds it, connects your tools, and deploys it to WhatsApp. No code required.

CodeWords is made by Agemo AI. The product is live at https://codewords.ai and the app at https://codewords.agemo.ai.

## What CodeWords does

- Turns plain-language descriptions into production-ready WhatsApp agents
- Agents handle real conversations: customer support, rider onboarding, lead qualification, delivery updates, merchant support, appointment scheduling, field team briefings
- Cody builds and maintains the agent — users don't configure logic manually
- Agents connect to 3,000+ tools and integrations
- Structured data from conversations flows back to your tools (CRM, spreadsheets, etc.)
- Supports human escalation for edge cases
- Multilingual and built for non-technical workforces at scale

## WhatsApp agents

WhatsApp is the primary channel CodeWords is built around. Over 25% of paying users are on CodeWords specifically for WhatsApp — it is the single largest use case on the platform.

Most teams lose critical conversations in group chats and DMs. CodeWords puts a working agent into those conversations — one that responds, decides, and records the outcome.

### Three agent types

**Conversational**
A customer sends a message. The agent responds, asks follow-up questions, collects what it needs, and resolves the issue — or hands off to a human with full context. Every inbound conversation handled, at any volume, in any language.

**Proactive**
The agent sends the first message — before your team needs to. A shift starts, an order fails, a payment is overdue: the agent fires on a schedule or an external trigger, reaches out, and handles the response. Your field team hears from you without anyone at HQ lifting a finger.

**Notification**
One-way outbound for when a conversation isn't needed — just a message that lands. Driver briefings at 07:00, payment confirmations, SLA breach alerts, weekly digests. Set it once and it runs.

### What WhatsApp agents can do

- Run in WhatsApp DMs, group chats, or through your own number
- Respond, decide, and escalate — with full context handed to humans when needed
- Collect documents, verify submissions, and trigger downstream actions
- Send proactive outreach on schedules or external triggers (new order, failed payment, shift start)
- Handle multilingual conversations at scale without manual intervention
- Record structured outcomes back into your tools (CRM, Sheets, Airtable, etc.)

### Common WhatsApp agent use cases

- Rider and driver onboarding (document collection, verification, approval)
- Customer support (inbound queries, order issues, re-delivery scheduling)
- Lead qualification (capture, score, and route inbound leads)
- Delivery and logistics updates
- Merchant and partner support
- Field team briefings and shift comms
- Appointment scheduling and reminders
- Payment follow-ups and confirmations

### WhatsApp limits by plan

- Free: 5 DMs/day, 1 linked group
- Pro: 20 DMs/day, 5 linked groups
- Business: 50 DMs/day, 10 linked groups

More: https://www.codewords.ai/integrations/whatsapp

## Who it's for

- Operations teams at companies with field workforces (logistics, gig economy, retail)
- Growth and marketing teams automating lead qualification and support
- Founders and solo builders who want to ship agents without engineering
- Enterprises needing WhatsApp automation with full data governance

## Cody

Cody is the AI inside CodeWords. You describe a workflow to Cody the way you'd explain it to a colleague. Cody figures out the logic, connects the required tools, handles edge cases, and keeps the agent running. Cody also remembers conversation context across extended sessions.

## Pricing

All plans include unlimited projects, full code ownership, and zero setup.

### Free — $0/month
- $2/day in credits (up to $10/month, plus $5 on sign-up)
- 100 workflow runs/month
- WhatsApp agent (5 DMs/day, 1 linked group)
- Unlimited codewords.run domains

### Pro — $20/month (or $16/month billed yearly)
- $30 in credits/month (1.5x bonus)
- 2,500 workflow runs/month
- On-demand credit top-ups (1.5x rate)
- Credit roll-overs
- Custom domains, remove CodeWords branding
- WhatsApp agent (20 DMs/day, 5 linked groups)

### Business — $100/month (or $84/month billed yearly)
- $200 in credits/month (2x bonus)
- Unlimited workflow runs
- On-demand credit top-ups (2x rate)
- Priority support, white labeling (Cody for Business)
- Full access to Business Templates
- WhatsApp agent (50 DMs/day, 10 linked groups)

### Enterprise / Custom
Contact sales@codewords.ai or book a demo at https://cal.com/forms/5b393f9e-fde6-4e66-bb7c-3afadb84d805

## Integrations

CodeWords connects to 3,000+ tools. Featured integrations include:

- WhatsApp: https://www.codewords.ai/integrations/whatsapp
- Google Sheets: https://www.codewords.ai/integrations/google-sheets
- HubSpot: https://www.codewords.ai/integrations/hubspot
- Notion: https://www.codewords.ai/integrations/notion
- Gmail: https://www.codewords.ai/integrations/gmail-integration
- Airtable: https://www.codewords.ai/integrations/airtable
- Shopify: https://www.codewords.ai/integrations/shopify
- Slack: https://www.codewords.ai/integrations/slackbot

Full integrations directory: https://www.codewords.ai/integrations

## Security

- SOC 2 ready; formal SOC 2 certification in progress with independent auditors
- All data encrypted at rest and in transit, hosted on AWS
- WhatsApp credentials are never stored
- Each workflow runs in an isolated, sandboxed environment destroyed after completion
- OAuth tokens (Google, Slack, etc.) handled via certified partners — never stored in CodeWords' database
- API keys and secrets injected at runtime only; never logged or exposed

## Key pages

- Homepage: https://www.codewords.ai
- Pricing: https://www.codewords.ai/pricing
- Integrations: https://www.codewords.ai/integrations
- Templates: https://www.codewords.ai/templates
- Changelog: https://www.codewords.ai/changelog
- Security: https://www.codewords.ai/security
- Blog: https://www.codewords.ai/blog
- Docs: https://docs.codewords.ai
- Start for free: https://codewords.agemo.ai
- Book a demo: https://cal.com/forms/5b393f9e-fde6-4e66-bb7c-3afadb84d805
- Contact: hello@codewords.ai