
Overviews
How it works?
Sync ticket sales data
CodeWords retrieves ticket purchase information from Sympla in real-time, capturing attendee details, ticket types, and payment status to keep your CRM and marketing platforms updated with current registration data.
Send confirmation communications
When attendees purchase tickets through Sympla, CodeWords triggers personalized email sequences, SMS reminders, and calendar invitations that provide event details and enhance the attendee experience through timely communications.
Update attendee records
CodeWords automatically creates or updates contact records in your marketing database when new ticket purchases occur, ensuring attendee information is synchronized across all platforms for targeted engagement campaigns.
Monitor sales performance
Track ticket sales velocity and revenue metrics by pulling data from Sympla into your analytics dashboards, enabling real-time monitoring of event performance and informed decision-making for marketing adjustments.
Manage check-in processes
CodeWords synchronizes check-in data from Sympla to your event management systems, tracking attendee arrivals, updating attendance records, and triggering post-event engagement workflows based on participation status.
Coordinate event reminders
Automatically send pre-event reminders to ticket holders at scheduled intervals, including logistics information, speaker announcements, and preparation instructions that increase attendance rates and engagement levels.
Generate sales reports
CodeWords compiles ticket sales data from Sympla into comprehensive reports that analyze buyer demographics, purchase patterns, and revenue trends, delivering insights to stakeholders through automated distribution schedules.
Process refund workflows
When refunds or cancellations occur in Sympla, CodeWords updates related records across connected systems, triggers appropriate communication sequences, and adjusts reporting metrics to maintain data accuracy throughout platforms.

Configure
Build
Automated attendee engagement campaigns
Build comprehensive attendee journeys that trigger personalized communications based on ticket purchases, sending pre-event content, networking opportunities, and post-event surveys through email, SMS, and social channels.
“You can’t do this anywhere else.”



















































Your stack,
connected.

