
Overviews
How it works?
Connect your SMS Alert account
Link your SMS Alert API credentials to CodeWords through our secure configuration panel. Your sender IDs and template library sync instantly to enable immediate message automation across your workflows.
Design message workflows
Create automated sequences that send SMS messages based on specific triggers and conditions. Define recipient lists, message content, and delivery timing to match your communication strategy and customer journey.
Personalize message content
Build dynamic SMS templates that incorporate customer data and contextual information into each message. CodeWords merges personalization fields at send time to deliver relevant individualized communications at scale.
Schedule and time deliveries
Configure intelligent sending schedules that respect time zones and customer preferences. Your workflows queue messages for optimal delivery windows and manage send rates to maintain compliance with carrier requirements.
Track delivery status
Monitor SMS delivery confirmations and receipt status across all automated messages. CodeWords captures delivery reports and updates your workflows based on successful sends or failures requiring attention.
Manage opt-outs and compliance
Automate subscription management by processing opt-out requests and maintaining compliant contact lists. Your workflows honor unsubscribe preferences and update recipient databases to ensure regulatory compliance across all campaigns.
Trigger event-based messages
Set up workflows that send SMS notifications in response to specific business events or customer actions. From order confirmations to appointment reminders, CodeWords delivers timely messages when conditions are met.
Integrate with business systems
Connect SMS workflows to your CRM, support platforms, and databases for coordinated communication strategies. Route delivery status and customer responses to appropriate systems for comprehensive engagement tracking and follow-up automation.

Configure
Build
Order and delivery notifications
Create automated workflows that send order confirmations, shipping updates, and delivery notifications to customers via SMS. CodeWords tracks order status changes in your e-commerce system and sends timely updates with tracking information, reducing support inquiries.
“You can’t do this anywhere else.”



















































Your stack,
connected.

