
Overviews
How it works?
Trigger pass creation from customer actions
Generate digital passes when customers complete purchases, sign up for memberships, register for events, or meet loyalty program milestones, ensuring immediate delivery of mobile credentials.
Personalize pass content with AI
Use customer data and behavior patterns to customize pass designs, messaging, and offers for each recipient, creating relevant experiences that increase engagement and redemption rates.
Distribute passes via multiple channels
Deliver passes through email, SMS, web links, or direct integration with your applications, choosing the most effective channel based on customer preferences and historical engagement data.
Update passes in real-time
Push instant updates to passes already installed in customer wallets, changing balances, expiration dates, event details, or promotional offers without requiring user action or app downloads.
Trigger actions based on pass usage
Detect when customers view, scan, or redeem passes and respond with automated workflows like sending thank you messages, offering related products, or updating loyalty points.
Segment customers by pass behavior
Analyze pass engagement patterns to identify active users, dormant customers, or high-value members, then create targeted campaigns to re-engage or reward specific segments.
Send location-based notifications
Deliver timely messages to pass holders when they're near your physical locations, promoting time-sensitive offers or reminding them about upcoming appointments and reservations.
Monitor pass performance and analytics
Track installation rates, redemption patterns, and engagement metrics across different pass types and campaigns, using insights to optimize future pass strategies and customer communications.

Configure
Build
Dynamic loyalty program management
Create an intelligent loyalty system that generates personalized wallet passes for members, updates points balances in real-time, and sends notifications about rewards eligibility. CodeWords can analyze purchase history to recommend relevant rewards, trigger tier upgrades, and send location-based offers when customers are near stores, increasing visit frequency and spend.
Event ticketing and attendee engagement
Build a comprehensive event solution that creates digital tickets with QR codes, sends schedule updates directly to attendee wallets, and provides real-time notifications about session changes. The system can personalize agendas based on interests, send reminders before sessions, facilitate networking by connecting attendees with similar profiles, and collect post-event feedback.
Membership card automation
Develop a workflow that issues digital membership cards upon sign-up, manages renewals with expiration reminders, and updates member benefits as they change. AI can segment members by engagement level, send personalized retention offers to at-risk members, and provide exclusive content or early access to highly engaged members through pass notifications.
“You can’t do this anywhere else.”



















































Your stack,
connected.

