
Overviews
How it works?
Connect your Lob account
Link your Lob account to CodeWords using secure API credentials, enabling AI agents to access direct mail services and address verification capabilities for your business workflows.
Configure mail triggers
Set up conditions that prompt AI agents to send physical mail, such as new customer signups, event registrations, or milestone achievements in your customer journey.
Design mail templates
Create or configure postcards, letters, and checks templates that AI agents will use when generating physical mail pieces for different campaigns and customer segments.
Validate recipient addresses
AI agents verify and standardize mailing addresses before sending, ensuring accurate delivery and reducing waste by catching errors before mail pieces are printed and dispatched.
Personalize mail content
CodeWords agents dynamically insert customer-specific information into mail templates, creating personalized direct mail pieces that resonate with individual recipients and drive engagement.
Schedule mail delivery
AI agents coordinate optimal send times for direct mail campaigns, managing batch processing and delivery scheduling to ensure mail arrives when it will have maximum impact.
Track delivery status
Monitor mail piece progress from printing through delivery, with AI agents providing real-time updates on campaign status and alerting you to any delivery issues or delays.
Analyze campaign performance
Review direct mail effectiveness through automated reporting, with AI agents compiling metrics on delivery rates, response patterns, and campaign ROI for continuous optimization.

Configure
Build
Customer onboarding campaigns
Create AI agents that send personalized welcome kits to new customers, coordinating physical mail delivery with digital touchpoints to create comprehensive onboarding experiences that build lasting relationships.
“You can’t do this anywhere else.”



















































Your stack,
connected.

