
Overviews
How it works?
Connect your Headout account
Link your Headout account to CodeWords using secure API authentication, enabling seamless data flow between your travel booking platform and other business applications you use daily.
Configure booking event triggers
Set up automated triggers that respond to new bookings, cancellations, or modifications in Headout, ensuring your team stays informed and can take immediate action on customer reservations.
Sync customer information across platforms
Ensure customer details from Headout bookings flow into your CRM, email marketing tools, and support systems, creating a unified view of each traveler's journey and preferences.
Automate booking confirmations and notifications
Send personalized confirmation emails, SMS messages, and itinerary details to customers immediately after they complete bookings, enhancing their experience and reducing manual communication tasks.
Manage inventory and availability updates
Keep your tour and experience inventory synchronized across multiple sales channels by pushing availability changes from Headout to your other booking platforms in real time.
Process refunds and cancellations efficiently
Streamline the cancellation workflow by triggering refund processes, updating financial records, and notifying relevant team members when customers request booking changes or cancellations.
Generate booking reports and analytics
Compile booking data from Headout into your analytics dashboard or spreadsheets, providing insights into sales trends, popular experiences, and customer behavior patterns for better business decisions.
Handle customer reviews and feedback
Capture post-experience reviews and ratings from Headout, routing feedback to your customer service team and quality assurance systems for continuous improvement of your offerings.

Configure
Build
Automated booking confirmation system
Create a workflow that captures new Headout bookings and sends personalized confirmation emails with itinerary details, QR codes, and local recommendations. Connect to your email platform, SMS service, and calendar systems to provide customers with comprehensive trip information across their preferred channels.
Multi-channel inventory synchronization
Build an integration that keeps your tour availability consistent across Headout and your other distribution channels. When capacity changes occur, update all connected booking platforms simultaneously to prevent overbooking and ensure accurate availability information for customers everywhere.
Customer feedback and review pipeline
Develop a system that collects post-experience reviews from Headout customers and routes them to your CRM and marketing platforms. Use the feedback to trigger follow-up campaigns, identify satisfied customers for testimonials, and alert your team to service issues requiring immediate attention.
“You can’t do this anywhere else.”



















































Your stack,
connected.

