
Overviews
How it works?
Authenticate your Fixer account
Connect your Fixer field service platform to CodeWords using secure API authentication to enable automated work order and scheduling workflows.
Configure service triggers
Set up triggers for new work orders, job completions, technician assignments, schedule changes, or customer requests to initiate your automated workflows.
Map service data
Define how customer information, job details, equipment data, and technician schedules should synchronize between Fixer and your other business systems.
Set up dispatch automation
Configure rules for assigning jobs to technicians based on location, skills, availability, or priority, ensuring efficient resource allocation without manual coordination.
Enable customer notifications
Create automated communication workflows that send appointment confirmations, technician arrival alerts, job completion updates, and follow-up requests to customers.
Build reporting workflows
Set up automations that extract job data, performance metrics, and customer feedback from Fixer to populate dashboards and reporting tools.
Launch service automations
Activate your configured workflows to begin automating scheduling, dispatching, customer communication, and data synchronization across your field service operations.
Optimize and scale
Monitor workflow efficiency through performance metrics and refine your automation rules to improve response times, customer satisfaction, and technician productivity.

Configure
Build
Automated work order system
Streamline service requests by connecting Fixer with customer communication channels. When service requests arrive via email, chat, or forms, create work orders in Fixer with all relevant details, assign appropriate technicians, and send confirmation messages to customers.
“You can’t do this anywhere else.”



















































Your stack,
connected.

