
Overviews
How it works?
Connect your Customgpt account
Link your Customgpt workspace to CodeWords using secure API authentication to enable access to your chatbot projects and configurations.
Set up automated training workflows
Configure triggers to update your chatbot's knowledge base whenever new documentation or content is added to your data sources.
Deploy chatbots across channels
Create workflows that deploy your trained chatbots to websites, messaging platforms, and customer service tools without manual intervention.
Monitor chatbot interactions
Track conversation metrics and user engagement data to measure chatbot performance and identify areas for improvement in real-time.
Update responses based on feedback
Establish automated processes that refine chatbot responses using customer feedback and interaction patterns to improve accuracy over time.
Sync training data sources
Keep your chatbot knowledge current by connecting it to document repositories, help centers, and databases that update regularly.
Manage multiple chatbot projects
Coordinate deployment and updates across multiple chatbot instances for different departments or customer segments from a centralized workflow.
Generate usage reports
Create automated reporting workflows that compile chatbot analytics and share insights with stakeholders on a scheduled basis.

Configure
Build
Intelligent customer support automation
Combine Customgpt with your CRM and ticketing systems to provide instant, accurate responses to customer inquiries while routing complex issues to human agents when needed.
“You can’t do this anywhere else.”



















































Your stack,
connected.

