
Overviews
How it works?
Send SMS notifications for important events
Trigger SMS messages to customers when orders ship, appointments are confirmed, or account activities occur, ensuring time-sensitive information reaches them instantly through their preferred mobile device.
Deliver voice messages for urgent alerts
Place automated voice calls to notify customers about critical situations, appointment reminders, or service disruptions, ensuring important information is communicated even when text messages might be overlooked.
Send transactional emails at scale
Automatically deliver receipts, confirmations, password resets, and other transactional emails through ClickSend's reliable infrastructure, ensuring important customer communications reach their inbox without delay.
Track message delivery and engagement
Monitor delivery status, open rates, and response metrics for your messages across all channels, helping you understand communication effectiveness and identify any delivery issues requiring attention.
Send marketing campaigns via SMS
Launch SMS marketing campaigns to promote offers, events, or new products to your subscriber list, taking advantage of high open rates and immediate visibility on mobile devices.
Manage contact lists and preferences
Sync contact information from your CRM or database, respect communication preferences, and handle opt-outs automatically to ensure compliant and targeted messaging across your customer base.
Route messages based on customer timezone
Schedule SMS and voice messages to send at appropriate times based on recipient timezone, ensuring your communications arrive during business hours without disturbing customers outside normal hours.
Create two-way SMS conversations
Enable customers to respond to your SMS messages and route their replies to appropriate team members or automated systems, facilitating real-time customer support and engagement through text messaging.

Configure
Build
Order notification system
Send automated SMS and email notifications to customers at each stage of their order journey, from confirmation through shipping and delivery. This keeps customers informed without manual communication from your team.
“You can’t do this anywhere else.”



















































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