CodeWords for independent hospitality
Give guests instant answers on WhatsApp, even after reception closes
Set up a WhatsApp receptionist in under 5 minutes. It answers repeated questions using information you approve, in your guest’s language, and passes anything it can’t answer to you.
Trusted by 100,000+ users • Pay only when your agent is live
Why CodeWords
Hotels, B&Bs & Guesthouses WhatsApp agents
When the front desk is busy or closed, a WhatsApp enquiry should not become tomorrow's unanswered task.
Without a receptionist
- —Guests ask the same questions about check-in, breakfast, parking, and room types
- —Booking requests arrive while staff are checking guests in or off shift
- —Important dates and guest details get buried in a long WhatsApp thread
- —Your team has to reconstruct what a prospective guest wanted before they can reply
With CodeWords
- ✓Guests get an immediate answer from the information you approved
- ✓Current availability stays with your booking link or hotel team
- ✓Completed enquiries arrive as a concise summary for your team to review
- ✓Sensitive or unknown questions are handed to a human instead of guessed
Cover guest questions around the clock
Give guests a fast answer about the facts you choose to share, even while your team is serving guests in person.
Keep booking enquiries actionable
Collect the dates, guest count, and contact details your team needs, then receive a clean WhatsApp summary.
Keep the hotel in control
The receptionist does not claim live availability or confirm a stay. Your booking system or team makes that decision.
Workflows
A ready-made WhatsApp receptionist for hotels, b&bs & guesthouses
One focused outcome for an owner-run guesthouse. See the guest conversation before you start.
WhatsApp hotel receptionist
The receptionist answers only from hotel-approved information. For live availability it shares the booking link or collects the enquiry details your team needs. It never confirms a room or reservation on its own.
0
WhatsApp conversations handled per month
Try it with your details
Set up your receptionist before you pay
Add your own hotel information, try a guest conversation safely, then connect your WhatsApp when you are ready. Your hotel team stays in control of availability and booking confirmation.
Start with your real guest questions
No CRM or calendar connection is required for the first version. It answers from your approved information, captures enquiries, and shares your booking link for current availability.
Try it freeFrequently asked questions
Not in the first version. It shares your booking link for current availability or captures the guest's enquiry for your team to confirm.
Get started today
Your hotels, b&bs & guesthouses WhatsApp agents, live in minutes.
Start with the hotels, b&bs & guesthouses pack and customize each agent for your business.