Introducing CodeWords for courier businesses
WhatsApp front desk for courier businesses that never misses a customer
AI agents that answer after-hours enquiries, capture requests, and run opt-in follow-ups — 24/7 on WhatsApp, without the overhead.
Demo business: Harbour Courier · Illustrative only
Works alongside your stack
Why Courier
Courier WhatsApp agents
Every missed WhatsApp is lost revenue — or an unhappy customer.
Without an agent
- —Messages pile up at lunch and after hours — enquiries sit unread
- —The same opening-hours and pricing questions get asked again and again
- —New enquiries arrive incomplete — staff chase details by phone
- —Outbound reminders and slot-fillers never get sent same-day
With the Harbour Courier agent pack
- ✓WhatsApp answers approved questions instantly, day or night
- ✓Enquiries arrive as structured packs for your team
- ✓Opted-in customers get timely slot and reminder messages
- ✓Morning briefs summarise yesterday's queue before you open
Capture every enquiry, around the clock
Customers message on WhatsApp evenings and weekends. Every enquiry is logged — none sit in an unread pile.
Qualify and route with precision
Agents capture request type, preferred times, and contact details. Your team gets a structured summary — not a vague thread.
Human-like conversations people trust
Warm, concise replies from approved business information. Sensitive questions are passed to your team — never guessed.
Workflows
WhatsApp agents for every courier workflow
Five pre-built agents for a courier business. Select a workflow to see the conversation.
Pixel-faithful WhatsApp renderer · Failed-delivery rebook desk
0
(demo metric)
Customer WhatsApp conversations handled per month
Live demo
Try it on your phone
Enter your number and we'll send a real WhatsApp message from Harbour Courier. Reply to chat with the agent you pick — the same renderer you see above, wired to a live CodeWords service.
FAQ
Frequently asked questions
This pack includes five pre-built agents: Failed-delivery rebook desk, Delivery job brief intake, POD exception photo pack, Quiet-slot account filler, Coverage & cutoff FAQ. Each handles one specific job so your team isn't juggling everything in one bot.
Get started today
Your courier WhatsApp agents, live in minutes.
Start with the courier pack and customise each agent for Harbour Courier.