NPS survey generator — collect customer feedback effortlessly

How does this NPS survey generator simplify feedback collection?

This template helps you create and send Net Promoter Score (NPS) surveys without lifting a finger. You’ll reach your customers on autopilot, gather responses, and see scores—all handled in the background. Instead of building feedback forms and tracking responses manually, CodeWords streamlines the process so you can focus on what matters most—understanding your customers.

Can I customize questions and automate follow-up?

Yes, you’re in control of the survey content. Adjust your NPS question or add brand-specific details as needed. Set it up once, and every customer receives the right message at the right time. After responses roll in, you can also trigger automated follow-ups—send thank-you messages to promoters or request more details from detractors, hands-free.

How does it save time compared to manual surveys?

Your NPS surveys are generated and distributed instantly—no copying, pasting, or juggling spreadsheets. All feedback is compiled in one place, making it much easier to analyze trends or segment customers. With this automation, you can check overall sentiment or dig into individual comments without manual sorting.

What do I need to get started?

Getting started is simple. Just connect your CRM or customer email list and customize the survey template as you prefer. Activate the workflow, and feedback collection begins right away—with zero extra steps needed. You'll be viewing insights before you know it.