
Overviews
How it works?
Capture every submission in real-time
The moment someone completes your Typeform, their response is ready to use. No waiting, no checking back later — just instant access to every answer they provided.
Create CRM leads without manual entry
New form submissions flow directly into your CRM as fresh leads. Contact details, responses, and custom fields populate on their own, so your sales team can follow up right away.
Send personalized follow-up emails instantly
Respond to form submissions while they're still fresh. Send confirmation emails, next steps, or personalized responses based on what people selected in your form.
Build organized response logs in spreadsheets
Every submission lands in your spreadsheet as a new row. Track responses over time, analyze trends, and share data with your team without exporting files or copying information.
Alert the right people about urgent inquiries
When high-priority submissions come through, notify your sales or support team immediately. Send messages to Slack, email, or wherever your team communicates.
Route submissions to the right department
Direct different types of responses to different teams. Support questions go to customer service, sales inquiries reach your sales team, and partnership requests land with business development.
Kick off multi-step onboarding sequences
When someone submits a signup form, start their entire onboarding journey. Create accounts, send welcome emails, add them to training sequences, and set up their profile across multiple systems.
Access any form or response on demand
Pull up specific submissions when you need them, retrieve all responses from a particular form, or check the status of any entry. Your form data is always available when workflows need it.

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Lead capture and sales handoff
Connect contact forms directly to your sales pipeline. When prospects submit inquiries, create CRM records, assign leads to the right rep based on territory or product interest, and send immediate notification emails so your team can reach out within minutes.
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The submission triggers your connected workflows instantly. You can route that data to your CRM, send emails, update spreadsheets, notify teams, or start multi-step processes — all in the background while the form responder sees your thank you message.
Yes, each Typeform can trigger its own unique set of actions. Your contact form might create CRM leads, while your event registration form adds people to email lists and your support form creates help desk tickets.
You can access all your forms and set up specific workflows for each one. Retrieve responses from any form, compare submissions across forms, or create consolidated reports that combine data from multiple sources.
Everything your respondent provides is available — their answers to each question, contact details, submission time, and any hidden fields you've included. Use these details to personalize follow-ups, route to the right team, or make decisions about what happens next.
Absolutely. Use the answers people provide to create conditional workflows. If someone selects "Pricing Question," send them to sales. If they choose "Technical Support," route to your support team with a different email template.