
Overviews
How it works?
Create tasks from external inputs
AI agents generate new Bugherd tasks when issues are reported through customer support channels, monitoring tools, or other platforms, centralizing all feedback in one location.
Monitor new bug submissions
Track incoming bug reports in real-time and trigger workflows when new issues are created, ensuring prompt team notification and immediate response to critical problems.
Update task statuses automatically
Modify task states based on conditions from connected systems, such as marking bugs as resolved when related code is deployed or tests pass successfully.
Assign tasks intelligently
Route bug reports to appropriate team members based on issue type, severity, component affected, or workload distribution, ensuring efficient resource allocation and faster resolution.
Sync with project management tools
Mirror Bugherd tasks to Jira, Asana, or other project management platforms, maintaining consistency across tools and enabling teams to work in their preferred environments.
Send priority notifications
Alert stakeholders through Slack, email, or SMS when high-priority bugs are reported or when issues remain unresolved beyond defined timeframes.
Generate progress reports
Compile task data into status reports showing bug resolution rates, open issues by category, and team performance metrics for stakeholder review and process improvement.
Archive completed tasks
Move resolved bugs to designated categories or export them for documentation purposes, maintaining a clean workspace while preserving historical information for future reference.

Configure
Build
Customer feedback automation
Build an AI workflow that captures customer complaints from support emails or chat, creates corresponding Bugherd tasks with relevant details, assigns them to developers, and notifies customers when issues are resolved.
“You can’t do this anywhere else.”



















































Your stack,
connected.

