Automate
project management with Asana
Overviews
How it works?
Turn form submissions into Asana tasks instantly
When someone fills out a contact form, support request, or inquiry on your website, a new task appears in the right Asana project with all the details already filled in. No more copying and pasting between tools.
Update task statuses from your other tools
Change a deal stage in your CRM or mark something complete in another app, and watch the corresponding Asana task update on its own. Keep your project board accurate without double-entry.
Assign tasks to the right team members
Route work to specific people based on request type, customer tier, or any other criteria. New support ticket from a premium customer? It goes straight to your senior support specialist in Asana.
Sync project progress to spreadsheets
Keep stakeholders informed by sending task completions, status updates, and project milestones to a Google Sheet or Airtable. Everyone sees the latest progress without logging into Asana.
Connect support tickets to tasks seamlessly
Link customer support conversations from your helpdesk to Asana tasks in the background. When a ticket needs follow-up work, the task gets created with all the context your team needs.
Set due dates and custom fields on autopilot
Apply your business rules without manual work. High-priority requests get tomorrow's due date, specific project types get the right tags and custom field values, all based on the information coming in.
Notify teams when tasks are assigned or completed
Send messages to Slack, email, or SMS when someone gets assigned a task or when important work is finished. Your team stays in the loop no matter where they're working.
Create subtasks for multi-step workflows
Break complex work into manageable pieces. When a new project kicks off, generate all the necessary subtasks with the right owners and due dates so nothing falls through the cracks.
Configure
Build with Gmail
Customer request management
Turn every customer inquiry, support request, or feedback form into an Asana task assigned to the right team. Add comments with customer details, set priority levels, and track resolution — all without your team touching a form response.
“You can’t do this anywhere else.”
Prompt, build,
accelerate.
You can create tasks from form submissions, update task statuses based on changes in other tools, assign work to team members, sync project data to spreadsheets, send notifications about task updates, and connect support tickets or CRM records to Asana tasks. Essentially, any repetitive project management work can run on autopilot.
Yes! Tasks can be created from form submissions, email, support tickets, CRM deals, spreadsheet rows, calendar events, or any other trigger you set up. All the details get filled in from the source system so you never have to copy and paste.
Set up workflows to send notifications to Slack, email, SMS, or other communication tools when tasks are created, assigned, completed, or updated. You control exactly what triggers a notification and who receives it.
Absolutely. When something changes in your CRM, helpdesk, or other business tools, the corresponding Asana task can be updated with new information, status changes, or comments. This keeps Asana accurate without manual updates.
No technical expertise required. You build workflows using a visual interface that connects Asana with your other tools. Choose what triggers the automation, what information to use, and what actions to take in Asana — all without writing code.